Updated: November 2023
These Website Terms and Conditions (“Terms”) tell you the rules for accessing and using our Website maplets.co.uk (our "Website").
Who we are and how to contact us
Shtays and our Website is operated and managed by TM Creative Ltd. We are a company incorporated in England and Wales (company number 06541198). Our registered office address is Campney Grange Farm, Bucknall, Lincolnshire, LN10 5DX (“Shtays”, “TM Creative Ltd”, “we”, “us”, “our”). To contact us, please email support@maplets.co.uk or write to us at Campney Grange Farm, Bucknall, Lincolnshire, LN10 5DX.
By using our website you accept these terms
We provide a platform through which visitors and users of our Website (“Holidaymakers”) can access information about holiday homes advertised by Hosts/Advertisers on our Website (“Host/Advertiser”). Please read these terms carefully before using our Website. For Holidaymakers, we particularly draw your attention to the following paragraphs in these Terms:
By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website. If you do not fully agree to these Terms, you are not authorised to access or otherwise use the Website. We recommend that you print a copy of these Terms for future reference.
There are other terms that may apply to you
These Terms refer to the following additional terms, which also apply to your use of our Website and services:
We may make changes to these terms
We may need to amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time. These Terms were last updated on the date stated at the beginning of these Terms.
We may make changes to our website
We may update and change our Website from time to time to reflect changes to our services, our users' needs and our business priorities.
We may suspend or withdraw our website
Our Website is made available free of charge. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these Terms to another organisation. We will always tell you if this happens and we will ensure that the transfer will not affect your rights under these Terms.
How you may use material on our website
We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on our website
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our Website, associated social media channels or any linked website, is accurate, complete, error free or up to date. Without limiting the generality of the foregoing, we are not responsible for any content, communications, information, advice or other materials posted, submitted, communicated, shared, discussed or otherwise generated through our Website, associated social media channels or linked websites, nor do we guarantee the truthfulness, accuracy, completeness or non-infringement of the same. Any actions you take or do not take based on or related to property listings or content on our Website, associated social media channels or linked websites, are solely at your own risk.
We are not responsible for websites we link to
Where our Website contains links to other sites and resources provided by third parties, including Hosts/Advertisers listed on our Website, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or any information, products or services you may obtain from them. We have no control over the content of third party sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you use any third-party links, you do so at your own risk.
Bookings
All property bookings are to be made directly between the Holidaymaker and the Host/Advertiser outside of our Website. Property bookings may be subject to additional terms and conditions imposed by the Host/Advertiser. It is the Holidaymakers responsibility to ensure that it has read and accepts the Host/Advertiser's terms and conditions before making a booking. For the avoidance of doubt, Shtays shall not be added as a party to any booking contract between Holidaymaker and Host/Advertiser. As between Shtays and Holidaymakers, Shtays does not act as principal in relation to any transaction or service available on or through our Website.
Disclaimer
We do not own, nor have we inspected, nor do we have any control whatsoever over any property listed on our Website and we make no representations or warranties regarding any of the advertised properties. While we require Hosts/Advertisers to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our Website following any complaint from a Holidaymaker or another Host/Advertiser, we have no control over the accuracy of any advertisement or the capacity of any Host/Advertiser to make a booking with a Holidaymaker. We make no claims, therefore, as to the quality, safety or legality of any of the properties advertised. It is the sole responsibility of the Host/Advertiser to be eligible to rent the property and the sole responsibility of the Holidaymaker to pay for the rental. As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from any related matters whatsoever.
Our responsibility for loss or damage suffered by you
Whether you are a Holidaymaker or Host/Advertiser:
If you are Holidaymaker:
Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If you are an Host/Advertiser:
We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with (i) use of, or inability to use, our Website; or (ii) use of or reliance on any content displayed on our Website. In particular, we will not be liable for:
How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
Prohibited uses
You may use our Website only for lawful purposes. You may not use our Website:
You also agree:
Infringing content
If you consider any content or images or any other material posted on our Website to be offensive, discriminatory, defamatory or libellous or otherwise inappropriate, please notify us of this by sending us details of the content you consider to be inappropriate and the reason why you consider such content to be inappropriate. Upon receipt of notification that any content is considered to be inappropriate, we will review such content and shall decide, in our sole discretion, whether to remove such content from our Website.
Disputes
Our Website is a place where Holidaymakers can view listings of, and obtain information about, properties offered for rent by Hosts/Advertisers. Our Website acts only as a limited venue for users to interact with each other. Shtays is not, and does not become, a party to any contractual relationship between the Holidaymaker and the Host/Advertiser, and does not mediate between the Holidaymaker and the Host/Advertiser in the event of any dispute arising between them. You agree that any issues or disputes that may arise in relation to a booking, will be brought directly against the Host/Advertiser or Holidaymaker (as applicable) and not Shtays. Nothing in these Terms shall limit our right, in our sole option, to take action against a Holidaymaker or Host/Advertiser for breach of these Terms or otherwise comply with governmental or regulatory bodies' investigations, litigation or administrative proceedings.
Which country's laws apply to any disputes?
If you are a Holidaymaker, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are an Host/Advertiser, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.